The Phonlik House Info
Amenities
Service options
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Coffee
Dining options
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Lunch
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Dinner
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Dessert
Amenities
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High chairs
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Best PlaceJuice Reviews
I have been going to the Phonlik House for roughly 25 years and it is still, to this day, the absolute best meal going.
I now live in London, but every time I come back to Solihull I insist on ordering a meal from this restaurant. The people who run the place are wonderful, and the food is always fantastic.
I have eaten at some excellent restaurants all over the world, but I’ve always considered the Phonlik House to be my favourite place to go.
This is a brilliant restaurant with great service. A local legend. Just eat here and love it!
We've been coming here for probably 15 years, Jason and the team are the best. Hope to visit one last time before they close.
Friendly people, tasty food, huge portions! The only thing stopping it getting five stars was that it was a bit cold, with energy costs as they are now I wouldn't be surprised if that becomes the norm in many places.
Sat 17 December 22 place was empty food and restaurant both cold sat there in my overcoat , after 10 min decided to
Leave as did the 4 other people who arrived after us , then got a load of of insults from waiter telling me I could take the food home and reheat it ?? Never ever again, whatever it was in the past as gone , terrible food and atmosphere
Really nice food and friendly service.
Excellent food at reasonable prices
Lovely staff.. brilliant customer service, and yummy food.. had a very nice relaxing meal with my mum.. definitely recommend a visit.. thanks for your hospitality x
Great food and very friendly.
Quick Facts About The Phonlik House
Strengths of The Phonlik House restaurant:
1. Consistently fantastic food: The first comment expresses that after 25 years, the food at The Phonlik House remains the best meal available. This suggests that the restaurant has been able to maintain the quality of its dishes over a long period of time.
2. Excellent service: The second comment praises the people who run the restaurant, highlighting their wonderful service. This indicates that the staff at The Phonlik House are attentive and provide a positive dining experience.
3. Strong reputation: The third comment mentions eating at excellent restaurants all over the world but still considering The Phonlik House their favorite place. This indicates that the restaurant has built a strong reputation among its customers, making it their go-to choice.
4. Local legend status: The fourth comment describes The Phonlik House as a brilliant restaurant and a local legend. This suggests that the restaurant is well-known and highly regarded within the local community.
5. Friendly staff: Multiple comments mention the friendly staff at The Phonlik House, emphasizing their positive interactions with customers. This demonstrates that the restaurant prioritizes creating a welcoming atmosphere for its patrons.
6. Reasonable prices: One comment mentions that the restaurant offers excellent food at reasonable prices. This suggests that The Phonlik House provides good value for money, attracting customers who wish to enjoy delicious meals without breaking the bank.
Weaknesses of The Phonlik House restaurant:
1. Cold atmosphere: One comment mentions that the restaurant was a bit cold, possibly due to the rising energy costs. This suggests that The Phonlik House may need to address temperature control to improve the comfort of its customers.
2. Inconsistent experience: The negative comment about the restaurant being empty, having cold food, and a poor atmosphere raises concerns about inconsistent quality. This indicates that The Phonlik House may not always deliver a consistently positive dining experience for its customers.
3. Insulting behavior from waitstaff: The same negative comment mentions receiving insults from a waiter when the customer decided to leave due to the poor experience. This indicates a lack of professionalism and customer service from the waitstaff.
4. Closure possibility: Another comment expresses the hope to visit The Phonlik House one last time before it closes. This suggests that there may be concerns about the long-term sustainability of the restaurant.
In conclusion, The Phonlik House appears to have several strengths that contribute to its positive reputation, such as consistently fantastic food, excellent service, a strong reputation, local legend status, friendly staff, and reasonable prices. However, there are a few weaknesses that the restaurant should address, including temperature control, maintaining consistent quality, improving professionalism, and addressing any potential closure concerns. By addressing these weaknesses, The Phonlik House can further enhance its strengths and continue to provide a great dining experience for its customers.
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | - |
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